Paysafe incident

eps-Payment Service Disruption

Minor Resolved View vendor source →

Paysafe experienced a minor incident on May 16, 2026 affecting eps-Payment (PSA), lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2026, 08:07 PM UTC
Resolved
May 16, 2026, 10:03 PM UTC
Duration
1h 56m
Detected by Pingoru
May 16, 2026, 08:07 PM UTC

Affected components

eps-Payment (PSA)

Update timeline

  1. investigating May 16, 2026, 08:07 PM UTC

    Our partner eps is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0307244

  2. resolved May 16, 2026, 10:03 PM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner PS Austria was remediating the situation. MIM Paysafe Reference ID: INC0307244