Paysafe incident

Service Disruption - PagoEfectivo

Ongoing since 09:01 PM UTC, affecting CCE - Cámara de Compensación Electrónica and CIP Generation and 1 more.

identified Oct 29, 2026, 10:35 PM UTC

The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID:INC0327837

Started
Oct 29, 2026, 09:01 PM UTC
Resolved
Ongoing
Duration
● 2h 12m
Detected by Pingoru
Oct 29, 2026, 09:01 PM UTC

Affected components

CCE - Cámara de Compensación ElectrónicaCIP GenerationMerchant Portal (PagoEfectivo)Merchant Notification (PagoEfectivo)PagoEfectivo WalletNiubizGMoneyBanco de Crédito del Perú (BCP)QR PaymentsBBVA

Update timeline

  1. identified Oct 29, 2026, 09:01 PM UTC

    We have identified an issue with PagoEfectivo services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0327837

  2. investigating Oct 29, 2026, 09:59 PM UTC

    Our teams are still investigating, we will keep you informed on further progress. MIM Paysafe Reference ID:INC0327837

  3. identified Oct 29, 2026, 10:35 PM UTC

    The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID:INC0327837

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