PayRetailers incident

Colombia - Bre-b - Payin Approval Rate Decrease

Minor Resolved View vendor source →

PayRetailers experienced a minor incident on July 17, 2026 affecting Payin - Bre-B, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 09:36 PM UTC
Resolved
Jul 17, 2026, 10:32 PM UTC
Duration
56m
Detected by Pingoru
Jul 17, 2026, 09:36 PM UTC

Affected components

Payin - Bre-B

Update timeline

  1. investigating Jul 17, 2026, 09:36 PM UTC

    We are currently observing decreased approval rates for one or more payment services in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

  2. resolved Jul 17, 2026, 10:32 PM UTC

    This incident has been resolved.