PayRetailers incident

Caixa - Issues Affecting PIX Transactions

Resolved after 1 hour 27 minutes, affecting Payins, on June 29, 2026.

monitoring Jun 29, 2026, 07:14 PM UTC

We are currently observing external issues affecting services associated with the specified bank. As a result, some transactions may experience delays, intermittent failures, or lower approval rates. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

Started
Jun 29, 2026, 07:14 PM UTC
Resolved
Jun 29, 2026, 08:42 PM UTC
Duration
1h 27m
Detected by Pingoru
Jun 29, 2026, 07:14 PM UTC

Affected components

Payins

Update timeline

  1. monitoring Jun 29, 2026, 07:14 PM UTC

    We are currently observing external issues affecting services associated with the specified bank. As a result, some transactions may experience delays, intermittent failures, or lower approval rates. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

  2. resolved Jun 29, 2026, 08:42 PM UTC

    This incident has been resolved.

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