PayRetailers incident

Colombia Payin Approval Rate Decrease

PayRetailers is currently experiencing a minor incident affecting Payins, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 26, 2026, 12:48 AM UTC
Resolved
Ongoing
Duration
● 1h 41m
Detected by Pingoru
Jun 26, 2026, 12:48 AM UTC

Affected components

Payins

Update timeline

  1. investigating Jun 26, 2026, 12:48 AM UTC

    We are currently observing a decreased payin approval rate affecting transactions processed through the specified payment method. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.