Resolved after 2 hours 5 minutes, affecting Payins and Payouts, on May 8, 2026.
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting PIX transactions and payouts. All D24 services are fully functional. We will closely monitor this situation and provide updates in case of any improvements.
Affected components
Update timeline
- monitoring May 08, 2026, 03:06 PM UTC
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting PIX transactions and payouts. All D24 services are fully functional. We will closely monitor this situation and provide updates in case of any improvements.
- resolved May 08, 2026, 05:12 PM UTC
This incident has been resolved.
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