PayRetailers incident

Colombia - Bre-B Payin Approval Rate Decrease

Ongoing since 01:13 PM UTC, affecting Payin - Bre-B.

investigating Oct 27, 2026, 01:29 PM UTC

We are continuing to investigate this issue.

Started
Oct 27, 2026, 01:13 PM UTC
Resolved
Ongoing
Duration
● 1h 55m
Detected by Pingoru
Oct 27, 2026, 01:13 PM UTC

Affected components

Payin - Bre-B

Update timeline

  1. investigating Oct 27, 2026, 01:13 PM UTC

    We are currently observing decreased approval rates for one or more payment services in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

  2. investigating Oct 27, 2026, 01:29 PM UTC

    We are continuing to investigate this issue.

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