PayRetailers incident

Nigeria - Payout Approval Rate Decrease

Resolved after 1 hour 9 minutes, affecting Payout - Bank Transfer, on October 1, 2026.

investigating Oct 01, 2026, 10:04 AM UTC

We are currently observing decreased approval rates for one or more payout services in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

Started
Oct 01, 2026, 10:04 AM UTC
Resolved
Oct 01, 2026, 11:14 AM UTC
Duration
1h 9m
Detected by Pingoru
Oct 01, 2026, 10:04 AM UTC

Affected components

Payout - Bank Transfer

Update timeline

  1. investigating Oct 01, 2026, 10:04 AM UTC

    We are currently observing decreased approval rates for one or more payout services in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

  2. resolved Oct 01, 2026, 11:14 AM UTC

    This incident has been resolved.

Your product runs on more than PayRetailers

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →