Incident Portail / Portail unavailable / Portail Indisponibile
Affected: Paiements e-commerce
PayPlug Outage History
PayPlug is up right nowPayPlug had 12 outages in the last 2 years totaling 206h 48m of downtime — averaging 0.5 incidents per month.
There were 12 PayPlug outages since July 29, 2025 totaling 206h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.
Incident 3DS / 3DS Incident / Disturbi 3DS
Affected: Paiements e-commerce
Timeline · 8 updates
Perturbation du service de notification des paiements / Payment notification service disruption
Affected: Paiements e-commerce
Timeline · 3 updates
Incident de reversement / Settlement incident / Incidente di versamento
Affected: Reversement / Settlement
Timeline · 4 updates
Incident plateforme de paiement / Payment platform incident / Incidente della piattaforma di pagamento
Affected: Paiements e-commercePaiements en magasin NexoPaiements en magasin proxypointPaiements en magasin MagellanMoyens de paiements alternatifs
Timeline · 4 updates
INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions
Affected: Paiements e-commercePaiements en magasin NexoPaiements en magasin proxypointPaiements en magasin MagellanMoyens de paiements alternatifs
Timeline · 4 updates
EXTERNE - Dysfonctionnements en cours concernant l'authentification 3-D Secure
Affected: Paiements e-commerce
Timeline · 4 updates
Portail Payplug
Affected: Backoffice Payplug
Timeline · 4 updates
INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions / Perturbazioni della piattaforma di pagamento
Affected: Paiements e-commerce
Timeline · 5 updates
INCIDENT REVERSEMENT | Délai reversement 3 décembre / 3rd of December settlement delay
Affected: Reversement / Settlement
Timeline · 4 updates
- investigating Dec 03, 2025, 10:36 AM UTC
FR Les reversements du 2 décembre initialement prévus aujourd’hui seront effectués demain. Aucune action n’est requise de votre part, et les fonds seront disponibles sur vos comptes comme habituellement. Les détails des virements correspondants seront mis à disposition aujourd'hui. EN The payouts for 2 December, originally scheduled for today, will be processed tomorrow. No action is required on your part, and the funds will be available in your accounts as usual. The details of the corresponding transfers will be made available today.
- monitoring Dec 03, 2025, 10:44 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 04, 2025, 10:39 AM UTC
FR Les reversements du 2 décembre ont bien été effectués. En revanche, les reversements du 3 décembre initialement prévus aujourd’hui seront effectués demain. Aucune action n’est requise de votre part, et les fonds seront disponibles sur vos comptes comme habituellement. Les détails des virements correspondants seront mis à disposition aujourd'hui. EN The payouts for 2 December have been successfully processed. However, the payouts for 3 December, which were originally scheduled for today, will be processed tomorrow. No action is required on your part, and the funds will be available in your accounts as usual. The details of the corresponding transfers will be made available today.
- resolved Dec 05, 2025, 11:20 AM UTC
FR Nous vous confirmons le reversement des transactions 3 décembre. Nous somes à jour sur les reversements. EN We confirm the payouts of the transactions from 3 December. We are up to date with the payouts. IT Vi confermiamo il rimborso delle transazioni del 3 dicembre. Siamo aggiornati sui rimborsi.