PayPlug incident

INCIDENT REVERSEMENT | Délai reversement 3 décembre / 3rd of December settlement delay

Minor Resolved View vendor source →

PayPlug experienced a minor incident on December 3, 2025 affecting Reversement / Settlement, lasting 2d. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 10:36 AM UTC
Resolved
Dec 05, 2025, 11:20 AM UTC
Duration
2d
Detected by Pingoru
Dec 03, 2025, 10:36 AM UTC

Affected components

Reversement / Settlement

Update timeline

  1. investigating Dec 03, 2025, 10:36 AM UTC

    FR Les reversements du 2 décembre initialement prévus aujourd’hui seront effectués demain. Aucune action n’est requise de votre part, et les fonds seront disponibles sur vos comptes comme habituellement. Les détails des virements correspondants seront mis à disposition aujourd'hui. EN The payouts for 2 December, originally scheduled for today, will be processed tomorrow. No action is required on your part, and the funds will be available in your accounts as usual. The details of the corresponding transfers will be made available today.

  2. monitoring Dec 03, 2025, 10:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Dec 04, 2025, 10:39 AM UTC

    FR Les reversements du 2 décembre ont bien été effectués. En revanche, les reversements du 3 décembre initialement prévus aujourd’hui seront effectués demain. Aucune action n’est requise de votre part, et les fonds seront disponibles sur vos comptes comme habituellement. Les détails des virements correspondants seront mis à disposition aujourd'hui. EN The payouts for 2 December have been successfully processed. However, the payouts for 3 December, which were originally scheduled for today, will be processed tomorrow. No action is required on your part, and the funds will be available in your accounts as usual. The details of the corresponding transfers will be made available today.

  4. resolved Dec 05, 2025, 11:20 AM UTC

    FR Nous vous confirmons le reversement des transactions 3 décembre. Nous somes à jour sur les reversements. EN We confirm the payouts of the transactions from 3 December. We are up to date with the payouts. IT Vi confermiamo il rimborso delle transazioni del 3 dicembre. Siamo aggiornati sui rimborsi.