Resolved after 1 day 3 hours, affecting Login page and Payslip preview and 1 more, on October 20, 2025.
The outage has been resolved, and PayFit is now fully operational. Thank you for your patience while we resolved this issue. We are working on ways to prevent similar incidents in the future.
Affected components
Update timeline
- investigating Oct 20, 2025, 07:57 AM UTC
We are currently experiencing issues with our service related to one of our Third-parties, including the slow loading of certain pages. Our team is working hard to resolve the problem as soon as possible. We sincerely apologise for the inconvenience. Impact: 🇫🇷 🇬🇧 🇪🇸 customers
- monitoring Oct 20, 2025, 09:54 AM UTC
Our team has identified the root cause of the outage, and PayFit is gradually being restored. We are closely monitoring the situation and will continue to provide updates.
- resolved Oct 21, 2025, 11:46 AM UTC
The outage has been resolved, and PayFit is now fully operational. Thank you for your patience while we resolved this issue. We are working on ways to prevent similar incidents in the future.
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