PayFit Outage History
PayFit is up right nowPingoru has recorded 6 incidents for PayFit: 3 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 1 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 2 | 6 of 720 (1%) |
| October 2026 | 0 | 0 of 508 (0%) |
Incidents, newest first
Minor September 17, 2026 Degraded service: Unable to call back customers when requested 15m Help center
Started Sep 17, 2026, 08:07 AM UTC· resolved Sep 17, 2026, 08:22 AM UTC
- investigating Sep 17, 2026, 07:47 AM UTC
We are currently experiencing issues with our ability to call back customers who request it. Our team is working hard to resolve the problem as soon as possible. We sincerely apologise for the inconvenience. Impact: 🇫🇷
- resolved Sep 17, 2026, 08:23 AM UTC
The outage has been resolved, and PayFit is now fully operational. Thank you for your patience while we resolved this issue. We are working on ways to prevent similar incidents in the future.
Minor September 16, 2026 Support-related features degraded due to Salesforce worldwide incident 5h 28m Help center
Started Sep 16, 2026, 08:00 AM UTC· resolved Sep 16, 2026, 01:28 PM UTC
- investigating Sep 16, 2026, 09:20 AM UTC
Multiple features/services related to Payfit’s customer service and help are down due to an ongoing Salesforce incident (https://status.salesforce.com/incidents/20004433). The following impacts can be noticed in the app: Livechat fully unavailable Support “Inbox” empty - users can still create support tickets, but they won’t appear in the Inbox during the incident, and we will only be able to handle them once the incident is solved
- resolved Sep 16, 2026, 01:28 PM UTC
Salesforce mitigated the incident on their end, and the Inbox and Live chat features are available again in the Payfit app.
Minor April 27, 2026 Service degraded due to AWS outage in the Paris region 1h 1m Payslip preview, Run Payroll, Leave management, Imports and 2 more
Started Apr 27, 2026, 10:58 AM UTC· resolved Apr 27, 2026, 11:59 AM UTC
- resolved Apr 27, 2026, 11:59 AM UTC
From 12:58 to 13:24 CEST, an AWS outage in the Paris region (power outage in one of their datacenters) caused widespread service disruption across our app and some connected services. While the AWS issue has been resolved, you may have experienced temporary unavailability, delays, or intermittent slowness while it was ongoing or during recovery. We continue to monitor performance and stabilize affected components.
Minor October 20, 2025 Service degraded 1d 3h Login page, Payslip preview, Run Payroll, Leave management and 6 more
Started Oct 20, 2025, 07:57 AM UTC· resolved Oct 21, 2025, 11:46 AM UTC
- investigating Oct 20, 2025, 07:57 AM UTC
We are currently experiencing issues with our service related to one of our Third-parties, including the slow loading of certain pages. Our team is working hard to resolve the problem as soon as possible. We sincerely apologise for the inconvenience. Impact: 🇫🇷 🇬🇧 🇪🇸 customers
- monitoring Oct 20, 2025, 09:54 AM UTC
Our team has identified the root cause of the outage, and PayFit is gradually being restored. We are closely monitoring the situation and will continue to provide updates.
- resolved Oct 21, 2025, 11:46 AM UTC
The outage has been resolved, and PayFit is now fully operational. Thank you for your patience while we resolved this issue. We are working on ways to prevent similar incidents in the future.
Major June 10, 2025 Service fully restored 20m Login page, Payslip preview, Run Payroll, Leave management and 6 more
Started Jun 10, 2025, 03:38 PM UTC· resolved Jun 10, 2025, 03:59 PM UTC
- investigating Jun 10, 2025, 03:38 PM UTC
The outage has been resolved, and PayFit is now fully operational. Thank you for your patience while we resolved this issue. We are working on ways to prevent similar incidents in the future.
- resolved Jun 10, 2025, 03:59 PM UTC
The outage has been resolved, and PayFit is now fully operational. Thank you for your patience while we resolved this issue. We are working on ways to prevent similar incidents in the future.