Paxos incident

Paxos - Fiat Transfers Incident Resolved

Major Resolved View vendor source →

Paxos experienced a major incident on September 17, 2025 affecting USD Transfers and Fiat Transfers and 1 more component, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2025, 09:34 AM UTC
Resolved
Sep 17, 2025, 11:11 AM UTC
Duration
1h 36m
Detected by Pingoru
Sep 17, 2025, 09:34 AM UTC

Affected components

USD TransfersFiat TransfersFiat Transfers

Update timeline

  1. investigating Sep 17, 2025, 09:34 AM UTC

    CUBIX intrabank withdrawals are currently unavailable. While you may still be able to submit Fiat Transfer requests, please note that these requests will not be processed successfully at this time.

  2. identified Sep 17, 2025, 09:44 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 17, 2025, 10:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 17, 2025, 11:11 AM UTC

    This incident has been resolved. Customers who have submitted CUBIX intrabank withdrawals between Sep 16, 2025 20:23 UTC and Sep 17, 2025 10:56 UTC should resubmit their failed withdrawal.