Resolved after 48 minutes, affecting Crypto Transfers, on September 10, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Sep 10, 2026, 05:55 PM UTC
We are currently experiencing delays in crediting crypto deposits on Ethereum, Base, Polygon, and Solana. Customers may see deposits remain pending longer than usual. Our team is investigating and will provide another update as more information becomes available.
- investigating Sep 10, 2026, 06:06 PM UTC
We have confirmed that crypto deposit crediting delays are affecting all supported networks. Customers may see deposits remain pending longer than usual. Our team continues to investigate and is working to restore normal processing. We will provide another update as more information becomes available.
- monitoring Sep 10, 2026, 06:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 10, 2026, 06:58 PM UTC
This incident has been resolved.
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