Paxos experienced a minor incident on August 18, 2026 affecting Crypto Transfers and Crypto Transfers, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 18, 2026, 06:51 PM UTC
We are investigating reports that some inbound cryptocurrency deposits confirmed on-chain are not yet appearing in Paxos accounts. Deposits on select supported blockchain networks may be delayed. The underlying blockchain transactions are unaffected.
- identified Aug 18, 2026, 06:52 PM UTC
We identified an issue with internal blockchain event processing that caused a subset of deposits to be missed by our normal processing workflow. We are rolling back the associated change and preparing to reprocess the affected blockchain ranges.
- monitoring Aug 18, 2026, 06:53 PM UTC
The change has been rolled back and normal deposit processing has been restored. We are reprocessing the affected blockchain ranges so that delayed deposits can proceed through their normal lifecycle. We are monitoring system health during recovery.
- resolved Aug 18, 2026, 06:53 PM UTC
Reprocessing of the affected blockchain ranges has completed. Delayed deposits have proceeded through their normal processing lifecycle, and the service is operating normally.