Paxos experienced a critical incident on August 28, 2026 affecting Trading - Orders and Market Data and 1 more component, lasting 7h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 28, 2026, 01:49 AM UTC
At this time, we are currently experiencing an intermittent outage on multiple pricing, quote execution and trading APIs. You may not be able to see real-time market, execution data or submit trades.
- investigating Aug 28, 2026, 01:58 AM UTC
We are continuing to investigate this issue.
- investigating Aug 28, 2026, 02:02 AM UTC
We are continuing to investigate this issue.
- investigating Aug 28, 2026, 02:04 AM UTC
We are continuing to investigate this issue.
- investigating Aug 28, 2026, 02:18 AM UTC
We are continuing to investigate this issue.
- investigating Aug 28, 2026, 02:36 AM UTC
We are continuing to investigate this issue.
- investigating Aug 28, 2026, 02:51 AM UTC
We are continuing to investigate this issue.
- identified Aug 28, 2026, 03:04 AM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 28, 2026, 03:18 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 28, 2026, 03:19 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 28, 2026, 08:15 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 28, 2026, 09:19 AM UTC
This incident has been resolved.