Paxos experienced a major incident on September 1, 2026 affecting Trading - Orders and Market Data and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Trading - OrdersMarket DataProfiles and BalancesIdentities and AccountsFiat TransfersCrypto TransfersCrypto Transfer Fees
Update timeline
- investigating Sep 01, 2026, 06:08 PM UTC
Beginning at 17:33 UTC, some requests to the Paxos API returned HTTP 503 errors. Affected operations included balances, transfers, orders, and other API requests. We are investigating and will provide further updates.
- investigating Sep 01, 2026, 06:08 PM UTC
At 17:45 UTC, we restored normal API availability by rolling back a recent configuration change. We are monitoring the service to confirm continued stability.
- resolved Sep 01, 2026, 06:10 PM UTC
This incident has been resolved.