pawaPay incident

Performance degradation affecting DRC Airtel services

Major Resolved View vendor source →

pawaPay experienced a major incident on August 31, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 09:46 PM UTC
Resolved
Aug 31, 2026, 10:21 PM UTC
Duration
35m
Detected by Pingoru
Aug 31, 2026, 09:46 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. identified Aug 31, 2026, 09:46 PM UTC

    We have identified instability in DRC Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Aug 31, 2026, 09:51 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 31, 2026, 10:21 PM UTC

    The incident has been resolved. We apologise for the inconvenience.