pawaPay incident

Performance degradation affecting Moov Mali services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on August 31, 2026 affecting Moov :: Web deposit and Moov :: Payout, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 02:44 PM UTC
Resolved
Aug 31, 2026, 05:32 PM UTC
Duration
2h 48m
Detected by Pingoru
Aug 31, 2026, 02:44 PM UTC

Affected components

Moov :: Web depositMoov :: Payout

Update timeline

  1. identified Aug 31, 2026, 02:44 PM UTC

    We have identified instability in Mali Moov services. We have escalated this to the MMO for resolution.

  2. monitoring Aug 31, 2026, 04:50 PM UTC

    We are seeing improvements and will continue to monitor the situation.

  3. resolved Aug 31, 2026, 05:32 PM UTC

    This incident has been resolved.