pawaPay incident

Performance degradation affecting Moov Mali services

Resolved after 2 hours 48 minutes, affecting Moov :: Web deposit and Moov :: Payout, on August 31, 2026.

monitoring Aug 31, 2026, 04:50 PM UTC

We are seeing improvements and will continue to monitor the situation.

Started
Aug 31, 2026, 02:44 PM UTC
Resolved
Aug 31, 2026, 05:32 PM UTC
Duration
2h 48m
Detected by Pingoru
Aug 31, 2026, 02:44 PM UTC

Affected components

Moov :: Web depositMoov :: Payout

Update timeline

  1. identified Aug 31, 2026, 02:44 PM UTC

    We have identified instability in Mali Moov services. We have escalated this to the MMO for resolution.

  2. monitoring Aug 31, 2026, 04:50 PM UTC

    We are seeing improvements and will continue to monitor the situation.

  3. resolved Aug 31, 2026, 05:32 PM UTC

    This incident has been resolved.

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