pawaPay incident

Performance degradation affecting Mozambique Movitel services

Major Resolved View vendor source →

pawaPay experienced a major incident on August 30, 2026 affecting Movitel :: Web Deposit and Movitel :: Payout, lasting 21h 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2026, 07:40 PM UTC
Resolved
Aug 31, 2026, 04:47 PM UTC
Duration
21h 6m
Detected by Pingoru
Aug 30, 2026, 07:40 PM UTC

Affected components

Movitel :: Web DepositMovitel :: Payout

Update timeline

  1. investigating Aug 30, 2026, 07:40 PM UTC

    We are experiencing an outage of the Mozambique Movitel services. We are investigating the issue.

  2. identified Aug 31, 2026, 10:16 AM UTC

    This is a quick update to inform you that we are still experiencing an outage in our Movitel Mozambique payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. resolved Aug 31, 2026, 04:47 PM UTC

    This incident has been resolved.