pawaPay incident

Performance degradation affecting Malawi Airtel services

Major Resolved View vendor source →

pawaPay experienced a major incident on August 29, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2026, 01:30 AM UTC
Resolved
Aug 29, 2026, 04:55 AM UTC
Duration
3h 25m
Detected by Pingoru
Aug 29, 2026, 01:30 AM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. identified Aug 29, 2026, 01:30 AM UTC

    We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Aug 29, 2026, 04:06 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 29, 2026, 04:55 AM UTC

    The incident has been resolved. We apologise for the inconvenience.