pawaPay incident
Performance degradation affecting Zambia Zamtel services
Critical Vendor's status page →
Resolved after 2 hours 55 minutes, affecting NFS :: Zamtel :: Payout and Zamtel :: Web Deposit and 1 more, on May 1, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
NFS :: Zamtel :: PayoutZamtel :: Web DepositZamtel :: PayoutZamtel :: USSD Deposit
Update timeline
- investigating May 01, 2026, 03:27 PM UTC
We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
- monitoring May 01, 2026, 04:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 01, 2026, 06:23 PM UTC
This incident has been resolved.
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