pawaPay incident

Performance degradation affecting Zambia Zamtel services

Critical Resolved View vendor source →
Started
May 01, 2026, 03:27 PM UTC
Resolved
May 01, 2026, 06:23 PM UTC
Duration
2h 55m
Detected by Pingoru
May 01, 2026, 03:27 PM UTC

Affected components

NFS :: Zamtel :: PayoutZamtel :: Web DepositZamtel :: PayoutZamtel :: USSD Deposit

Update timeline

  1. investigating May 01, 2026, 03:27 PM UTC

    We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.

  2. monitoring May 01, 2026, 04:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 01, 2026, 06:23 PM UTC

    This incident has been resolved.

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