pawaPay incident

Performance degradation affecting Vodacom Tanzania services

Resolved after 4 hours 58 minutes, affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more, on August 21, 2026.

monitoring Aug 21, 2026, 08:54 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Aug 21, 2026, 08:15 PM UTC
Resolved
Aug 22, 2026, 01:14 AM UTC
Duration
4h 58m
Detected by Pingoru
Aug 21, 2026, 08:15 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. identified Aug 21, 2026, 08:15 PM UTC

    We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.

  2. identified Aug 21, 2026, 08:27 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Aug 21, 2026, 08:54 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Aug 22, 2026, 01:14 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Your product runs on more than pawaPay

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →