pawaPay incident
Performance degradation affecting CIV Orange services
Critical Vendor's status page →
Resolved after 2 hours 13 minutes, affecting Orange :: Web Deposit and Orange :: Payout, on August 20, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Orange :: Web DepositOrange :: Payout
Update timeline
- identified Aug 20, 2026, 06:14 PM UTC
We have identified instability in CIV Orange services. We have escalated this to the MMO for resolution.
- monitoring Aug 20, 2026, 08:00 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Aug 20, 2026, 08:27 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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