pawaPay incident

Performance degradation affecting CIV Orange services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on August 20, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 06:14 PM UTC
Resolved
Aug 20, 2026, 08:27 PM UTC
Duration
2h 13m
Detected by Pingoru
Aug 20, 2026, 06:14 PM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. identified Aug 20, 2026, 06:14 PM UTC

    We have identified instability in CIV Orange services. We have escalated this to the MMO for resolution.

  2. monitoring Aug 20, 2026, 08:00 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 20, 2026, 08:27 PM UTC

    The incident has been resolved. We apologise for the inconvenience.