pawaPay incident

Performance degradation affecting Ghana AirtelTigo services

Major Resolved View vendor source →

pawaPay experienced a major incident on August 20, 2026 affecting AirtelTigo :: Web Deposit and AirtelTigo :: Payout, lasting 5h 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 12:44 PM UTC
Resolved
Aug 20, 2026, 06:02 PM UTC
Duration
5h 17m
Detected by Pingoru
Aug 20, 2026, 12:44 PM UTC

Affected components

AirtelTigo :: Web DepositAirtelTigo :: Payout

Update timeline

  1. investigating Aug 20, 2026, 12:44 PM UTC

    We are experiencing an outage of the Ghana AirtelTigo services. We are investigating the issue.

  2. monitoring Aug 20, 2026, 03:22 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 20, 2026, 06:02 PM UTC

    The incident has been resolved. We apologise for the inconvenience.