pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on August 20, 2026 affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more component, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 12:16 PM UTC
Resolved
Aug 20, 2026, 03:16 PM UTC
Duration
3h
Detected by Pingoru
Aug 20, 2026, 12:16 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. identified Aug 20, 2026, 12:16 PM UTC

    We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.

  2. monitoring Aug 20, 2026, 02:04 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 20, 2026, 03:16 PM UTC

    The incident has been resolved. We apologise for the inconvenience.