pawaPay incident
Performance degradation affecting Zambia Zamtel NFS services
Critical Vendor's status page →
Resolved after 4 hours 17 minutes, affecting NFS :: Zamtel :: Payout, on August 20, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
NFS :: Zamtel :: Payout
Update timeline
- identified Aug 20, 2026, 05:38 AM UTC
We have identified instability in Zambia Zamtel NFS services. We have escalated this to the MNO for resolution.
- monitoring Aug 20, 2026, 09:30 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Aug 20, 2026, 09:56 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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