pawaPay incident

Performance degradation affecting DRC Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on August 19, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 6h 44m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 10:57 PM UTC
Resolved
Aug 20, 2026, 05:42 AM UTC
Duration
6h 44m
Detected by Pingoru
Aug 19, 2026, 10:57 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Aug 19, 2026, 10:57 PM UTC

    We are experiencing an outage of the DRC Airtel services. We are investigating the issue.

  2. monitoring Aug 20, 2026, 05:06 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 20, 2026, 05:42 AM UTC

    The incident has been resolved. We apologise for the inconvenience.