pawaPay incident

Performance degradation affecting Airtel OpenAPI services

Resolved after 2 hours 18 minutes, affecting Airtel :: Web Deposit and Airtel :: Web Deposit and 1 more, on August 19, 2026.

monitoring Aug 19, 2026, 04:56 PM UTC

We are seeing improvements in success rates across the affected services and will continue monitoring the incident.

Started
Aug 19, 2026, 03:42 PM UTC
Resolved
Aug 19, 2026, 06:01 PM UTC
Duration
2h 18m
Detected by Pingoru
Aug 19, 2026, 03:42 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Web DepositAirtel :: Web DepositAirtel :: Web DepositAirtel :: Web DepositAirtel :: Web DepositAirtel :: PayoutAirtel :: PayoutAirtel :: Betting :: Web DepositAirtel :: Payout

Update timeline

  1. identified Aug 19, 2026, 03:42 PM UTC

    We have identified instability in Airtel services in the following market(s): DRC, Congo B, Gabon, Kenya, Malawi, Rwanda, Tanzania, Uganda and Zambia. We have escalated this to the MMO for resolution.

  2. monitoring Aug 19, 2026, 04:56 PM UTC

    We are seeing improvements in success rates across the affected services and will continue monitoring the incident.

  3. resolved Aug 19, 2026, 06:01 PM UTC

    This incident has been resolved.

Your product runs on more than pawaPay

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →