pawaPay incident
Performance degradation affecting Zambia Zamtel services
Minor Vendor's status page →
Resolved after 8 hours 48 minutes, affecting NFS :: Zamtel :: Payout and Zamtel :: Web Deposit and 1 more, on August 18, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
NFS :: Zamtel :: PayoutZamtel :: Web DepositZamtel :: PayoutZamtel :: USSD Deposit
Update timeline
- investigating Aug 18, 2026, 09:30 PM UTC
We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
- monitoring Aug 19, 2026, 03:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 19, 2026, 06:19 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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