pawaPay incident

Performance degradation affecting Zambia Airtel services

Minor Vendor's status page →

Resolved after 4 hours 15 minutes, affecting Airtel :: Payout, on August 16, 2026.

monitoring Aug 16, 2026, 12:43 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Aug 16, 2026, 09:22 AM UTC
Resolved
Aug 16, 2026, 01:37 PM UTC
Duration
4h 15m
Detected by Pingoru
Aug 16, 2026, 09:22 AM UTC

Affected components

Airtel :: Payout

Update timeline

  1. identified Aug 16, 2026, 09:22 AM UTC

    We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.

  2. monitoring Aug 16, 2026, 12:43 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 16, 2026, 01:37 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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