pawaPay incident
Performance degradation affecting Cameroon Orange services
Resolved after 4 days 8 hours, affecting Orange :: Web Deposit and Orange :: Payout, on August 14, 2026.
A fix has been deployed by Cameroon Orange. We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- identified Aug 14, 2026, 06:45 AM UTC
We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
- identified Aug 14, 2026, 03:19 PM UTC
This is a quick update that we are still experiencing instability in Orange Cameroon gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- identified Aug 15, 2026, 12:03 AM UTC
This is a quick update that we are still experiencing instability in Orange Cameroon gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- identified Aug 15, 2026, 09:05 AM UTC
This is a quick update that we are still experiencing instability in Orange Cameroon gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- identified Aug 15, 2026, 11:00 AM UTC
This is a quick update that we are still experiencing instability in Orange Cameroon deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- identified Aug 15, 2026, 03:27 PM UTC
This is a quick update that we are still experiencing instability in Orange Cameroon gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- identified Aug 15, 2026, 04:54 PM UTC
This is a quick update that we are still experiencing instability in Orange Cameroon deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- identified Aug 15, 2026, 05:42 PM UTC
This is a quick update that we are still experiencing instability in Orange Cameroon gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- identified Aug 15, 2026, 08:47 PM UTC
This is a quick update that we are still experiencing instability in Orange Cameroon deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- identified Aug 16, 2026, 08:23 AM UTC
This is a quick update that we are still experiencing instability in Orange Cameroon deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- identified Aug 16, 2026, 03:31 PM UTC
This is a quick update that we are still experiencing instability in Orange Cameroon deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- identified Aug 17, 2026, 01:32 PM UTC
This is a quick update that we are still experiencing instability in Orange Cameroon deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- monitoring Aug 18, 2026, 02:45 PM UTC
A fix has been deployed by Cameroon Orange. We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Aug 18, 2026, 03:33 PM UTC
This incident has been resolved.
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