pawaPay incident

Performance degradation affecting DRC Orange services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on April 30, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 06:56 PM UTC
Resolved
Apr 30, 2026, 08:19 PM UTC
Duration
1h 22m
Detected by Pingoru
Apr 30, 2026, 06:56 PM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. identified Apr 30, 2026, 06:56 PM UTC

    We have identified instability in DRC Orange services. We have escalated this to the MMO for resolution.

  2. monitoring Apr 30, 2026, 07:30 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 30, 2026, 08:19 PM UTC

    The incident has been resolved. We apologise for the inconvenience.