pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Major Resolved View vendor source →

pawaPay experienced a major incident on August 10, 2026 affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more component, lasting 5h 48m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 03:14 PM UTC
Resolved
Aug 10, 2026, 09:02 PM UTC
Duration
5h 48m
Detected by Pingoru
Aug 10, 2026, 03:14 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. identified Aug 10, 2026, 03:14 PM UTC

    We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.

  2. monitoring Aug 10, 2026, 04:36 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 10, 2026, 09:02 PM UTC

    The incident has been resolved. We apologise for the inconvenience.