pawaPay incident
Performance degradation affecting Malawi Airtel services
pawaPay experienced a major incident on August 6, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 3h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Airtel :: Web DepositAirtel :: Payout
Update timeline
- investigating Aug 06, 2026, 01:44 AM UTC
We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.
- monitoring Aug 06, 2026, 03:26 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 06, 2026, 05:04 AM UTC
The incident has been resolved. We apologise for the inconvenience.