pawaPay incident

Performance degradation affecting Malawi Airtel services

Resolved after 3 hours 20 minutes, affecting Airtel :: Web Deposit and Airtel :: Payout, on August 6, 2026.

monitoring Aug 06, 2026, 03:26 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 06, 2026, 01:44 AM UTC
Resolved
Aug 06, 2026, 05:04 AM UTC
Duration
3h 20m
Detected by Pingoru
Aug 06, 2026, 01:44 AM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Aug 06, 2026, 01:44 AM UTC

    We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.

  2. monitoring Aug 06, 2026, 03:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 06, 2026, 05:04 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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