pawaPay incident

Performance degradation affecting Zambia Zamtel NFS services

Resolved after 14 hours 49 minutes, affecting NFS :: Zamtel :: Payout, on August 4, 2026.

identified Aug 04, 2026, 03:59 PM UTC

We have identified instability in Zambia Zamtel NFS services. We have escalated this to the MNO for resolution.

Started
Aug 04, 2026, 03:59 PM UTC
Resolved
Aug 05, 2026, 06:49 AM UTC
Duration
14h 49m
Detected by Pingoru
Aug 04, 2026, 03:59 PM UTC

Affected components

NFS :: Zamtel :: Payout

Update timeline

  1. identified Aug 04, 2026, 03:59 PM UTC

    We have identified instability in Zambia Zamtel NFS services. We have escalated this to the MNO for resolution.

  2. resolved Aug 05, 2026, 06:49 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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