pawaPay incident

Performance degradation affecting CIV Orange services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on August 2, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2026, 09:56 PM UTC
Resolved
Aug 02, 2026, 10:57 PM UTC
Duration
1h 1m
Detected by Pingoru
Aug 02, 2026, 09:56 PM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. identified Aug 02, 2026, 09:56 PM UTC

    We have identified instability in CIV Orange services. We have escalated this to the MMO for resolution.

  2. monitoring Aug 02, 2026, 10:23 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 02, 2026, 10:57 PM UTC

    The incident has been resolved. We apologise for the inconvenience.