pawaPay incident

Performance degradation affecting Malawi TNM services

Resolved after 2 hours 4 minutes, affecting TNM :: Web Deposits and TNM :: Payouts, on August 2, 2026.

monitoring Aug 02, 2026, 05:43 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 02, 2026, 04:43 PM UTC
Resolved
Aug 02, 2026, 06:48 PM UTC
Duration
2h 4m
Detected by Pingoru
Aug 02, 2026, 04:43 PM UTC

Affected components

TNM :: Web DepositsTNM :: Payouts

Update timeline

  1. investigating Aug 02, 2026, 04:43 PM UTC

    We are experiencing an outage of the Malawi TNM services. We are investigating the issue.

  2. monitoring Aug 02, 2026, 05:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 02, 2026, 06:48 PM UTC

    This incident has been resolved.

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