pawaPay incident

Performance degradation affecting Uganda Airtel services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on July 29, 2026 affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more component, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 10:26 AM UTC
Resolved
Jul 29, 2026, 12:15 PM UTC
Duration
1h 48m
Detected by Pingoru
Jul 29, 2026, 10:26 AM UTC

Affected components

Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout

Update timeline

  1. investigating Jul 29, 2026, 10:26 AM UTC

    We are experiencing degraded performance in the Uganda Airtel services. We are investigating the issue.

  2. monitoring Jul 29, 2026, 11:36 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 29, 2026, 12:15 PM UTC

    This incident has been resolved.