pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on July 26, 2026 affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more component, lasting 9h 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2026, 05:54 PM UTC
Resolved
Jul 27, 2026, 03:31 AM UTC
Duration
9h 37m
Detected by Pingoru
Jul 26, 2026, 05:54 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. investigating Jul 26, 2026, 05:54 PM UTC

    We are experiencing degraded performance in the Tanzania Vodacom services. We are investigating the issue.

  2. monitoring Jul 27, 2026, 02:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 27, 2026, 03:31 AM UTC

    This incident has been resolved.