pawaPay incident

Performance degradation affecting Nigeria Monnify services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on July 26, 2026 affecting Monnify :: Web Deposit and Monnify :: Payout, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2026, 02:00 AM UTC
Resolved
Jul 26, 2026, 05:35 AM UTC
Duration
3h 35m
Detected by Pingoru
Jul 26, 2026, 02:00 AM UTC

Affected components

Monnify :: Web DepositMonnify :: Payout

Update timeline

  1. identified Jul 26, 2026, 02:00 AM UTC

    We have identified instability in Nigeria Monnify services. We have escalated this to the MMO for resolution.

  2. monitoring Jul 26, 2026, 03:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 26, 2026, 05:35 AM UTC

    The incident has been resolved. We apologise for the inconvenience.