pawaPay incident
Performance degradation affecting Cameroon Orange services
Resolved after 1 day 8 hours, affecting Orange :: Web Deposit and Orange :: Payout, on April 28, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Apr 28, 2026, 07:11 PM UTC
We are experiencing degraded performance in the Cameroon Orange services. We are investigating the issue.
- monitoring Apr 28, 2026, 09:08 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified Apr 28, 2026, 11:25 PM UTC
This is a quick update to inform you that we are now experiencing an outage in our Cameroon Orange services, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Apr 29, 2026, 09:48 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- monitoring Apr 29, 2026, 09:53 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- monitoring Apr 29, 2026, 09:54 PM UTC
We are continuing to monitor for any further issues.
- monitoring Apr 29, 2026, 10:28 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Apr 30, 2026, 03:16 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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