pawaPay incident

Performance degradation affecting Cameroon Orange services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on April 28, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 1d 8h. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 07:11 PM UTC
Resolved
Apr 30, 2026, 03:16 AM UTC
Duration
1d 8h
Detected by Pingoru
Apr 28, 2026, 07:11 PM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. investigating Apr 28, 2026, 07:11 PM UTC

    We are experiencing degraded performance in the Cameroon Orange services. We are investigating the issue.

  2. monitoring Apr 28, 2026, 09:08 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. identified Apr 28, 2026, 11:25 PM UTC

    This is a quick update to inform you that we are now experiencing an outage in our Cameroon Orange services, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  4. monitoring Apr 29, 2026, 09:48 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  5. monitoring Apr 29, 2026, 09:53 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  6. monitoring Apr 29, 2026, 09:54 PM UTC

    We are continuing to monitor for any further issues.

  7. monitoring Apr 29, 2026, 10:28 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  8. resolved Apr 30, 2026, 03:16 AM UTC

    The incident has been resolved. We apologise for the inconvenience.