pawaPay incident

Performance degradation affecting Tanzania Halotel services

Major Resolved View vendor source →

pawaPay experienced a major incident on April 28, 2026 affecting Halotel :: Web Deposit and Halotel :: USSD Deposit and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 11:57 AM UTC
Resolved
Apr 28, 2026, 12:49 PM UTC
Duration
51m
Detected by Pingoru
Apr 28, 2026, 11:57 AM UTC

Affected components

Halotel :: Web DepositHalotel :: USSD DepositHalotel :: Payout

Update timeline

  1. investigating Apr 28, 2026, 11:57 AM UTC

    We are experiencing an outage of the Tanzania Halotel services. We are investigating the issue.

  2. monitoring Apr 28, 2026, 12:17 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 28, 2026, 12:49 PM UTC

    The incident has been resolved. We apologise for the inconvenience.