pawaPay incident

Performance degradation affecting Malawi TNM services

Resolved after 4 hours 6 minutes, affecting TNM :: Web Deposits and TNM :: Payouts, on July 22, 2026.

monitoring Jul 23, 2026, 12:05 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Jul 22, 2026, 09:47 PM UTC
Resolved
Jul 23, 2026, 01:54 AM UTC
Duration
4h 6m
Detected by Pingoru
Jul 22, 2026, 09:47 PM UTC

Affected components

TNM :: Web DepositsTNM :: Payouts

Update timeline

  1. investigating Jul 22, 2026, 09:47 PM UTC

    We are experiencing an outage of the Malawi TNM services. We are investigating the issue.

  2. monitoring Jul 23, 2026, 12:05 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 23, 2026, 01:54 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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