pawaPay incident

Performance degradation affecting Lesotho M-Pesa services

Major Resolved View vendor source →

pawaPay experienced a major incident on July 13, 2026 affecting M-Pesa :: Web Deposit and M-Pesa :: Payout, lasting 4h 49m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 10:24 PM UTC
Resolved
Jul 14, 2026, 03:14 AM UTC
Duration
4h 49m
Detected by Pingoru
Jul 13, 2026, 10:24 PM UTC

Affected components

M-Pesa :: Web DepositM-Pesa :: Payout

Update timeline

  1. investigating Jul 13, 2026, 10:24 PM UTC

    We are experiencing an outage of the Lesotho M-Pesa services. We are investigating the issue.

  2. resolved Jul 14, 2026, 03:14 AM UTC

    The incident has been resolved. We apologise for the inconvenience.