pawaPay incident

Performance degradation affecting Malawi Airtel services

Major Resolved View vendor source →
Started
Apr 28, 2026, 12:18 AM UTC
Resolved
Apr 28, 2026, 02:44 AM UTC
Duration
2h 26m
Detected by Pingoru
Apr 28, 2026, 12:18 AM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. identified Apr 28, 2026, 12:18 AM UTC

    We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Apr 28, 2026, 12:55 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 28, 2026, 02:44 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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