pawaPay incident
Performance degradation affecting Ghana Telecel services
Critical Vendor's status page →
Resolved after 6 hours 59 minutes, affecting Telecel :: Web Deposit and Telecel :: USSD deposit and 1 more, on July 12, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Telecel :: Web DepositTelecel :: USSD depositTelecel :: Payout
Update timeline
- identified Jul 12, 2026, 05:00 PM UTC
We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
- identified Jul 12, 2026, 05:03 PM UTC
We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
- monitoring Jul 12, 2026, 09:53 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jul 13, 2026, 12:00 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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