pawaPay incident

Performance degradation affecting payment reconciliation

Minor Resolved View vendor source →
Started
Apr 27, 2026, 08:05 PM UTC
Resolved
Apr 27, 2026, 10:44 PM UTC
Duration
2h 39m
Detected by Pingoru
Apr 27, 2026, 08:05 PM UTC

Affected components

Payment reconciliation

Update timeline

  1. identified Apr 27, 2026, 08:05 PM UTC

    Dear Customer! We are currently experiencing performance degradation in our payment reconciliation engine. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.

  2. resolved Apr 27, 2026, 10:44 PM UTC

    We are informing you that our systems are up and running again and all services are fully operational. We apologize for the inconvenience caused.

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