pawaPay incident
Performance degradation affecting payment reconciliation
Resolved after 2 hours 39 minutes, affecting Payment reconciliation, on April 27, 2026.
We are informing you that our systems are up and running again and all services are fully operational. We apologize for the inconvenience caused.
Affected components
Update timeline
- identified Apr 27, 2026, 08:05 PM UTC
Dear Customer! We are currently experiencing performance degradation in our payment reconciliation engine. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.
- resolved Apr 27, 2026, 10:44 PM UTC
We are informing you that our systems are up and running again and all services are fully operational. We apologize for the inconvenience caused.
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