pawaPay incident

Performance degradation affecting Malawi Airtel services

Minor Resolved View vendor source →
Started
Apr 27, 2026, 05:01 PM UTC
Resolved
Apr 27, 2026, 08:10 PM UTC
Duration
3h 9m
Detected by Pingoru
Apr 27, 2026, 05:01 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. identified Apr 27, 2026, 05:01 PM UTC

    We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Apr 27, 2026, 05:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 27, 2026, 08:10 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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