pawaPay incident

Performance degradation affecting Ghana Telecel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on July 9, 2026 affecting Telecel :: Web Deposit and Telecel :: Payout, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 10:37 PM UTC
Resolved
Jul 10, 2026, 01:00 AM UTC
Duration
2h 23m
Detected by Pingoru
Jul 09, 2026, 10:37 PM UTC

Affected components

Telecel :: Web DepositTelecel :: Payout

Update timeline

  1. investigating Jul 09, 2026, 10:37 PM UTC

    We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.

  2. monitoring Jul 10, 2026, 12:05 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 10, 2026, 01:00 AM UTC

    The incident has been resolved. We apologise for the inconvenience.